Medical Office Assistant

Work setting

• Health care institution, facility or clinic

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Perform data entry
• Provide customer service
• Maintain inventory of medical supplies and equipment

Experience and specialization

Computer and technology knowledge

• Electronic medical records

Technical terminology

• Medical

Area of work experience

• Medical instruments and devices

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player
• Ability to multitask

Benefits

Health benefits

• Health care plan