Senior Food Service Supervisor

Employer Name: Bear Country Inn Ltd. (dba Bear Country Inn)

Bear Country Inn Ltd., also known as Bear Country Inn, is located in the downtown area of Terrace. We strive to provide a luxurious experience at an affordable price, catering to both business and leisure travelers. Our hotel boasts 57 rooms with convenient outdoor entrances, ensuring easy access for our guests. Additionally, we offer free parking, on-site restaurants, and a meeting room. Currently, we are looking for a qualified Senior Food Service Supervisor to coordinate and supervise daily food service operations, establish staff work schedules, and ensure smooth restaurant operations within a high-volume hotel environment. The position works closely with management and plays a key role in overseeing overall food service operations.

Job Title: Senior Food Service Supervisor

Wage: $36.60 to $37.60 (depending on work experience)

Working Hours: 30 – 40 hours per week

Terms of Employment: Full-time, Permanent

Starting Date of Employment: As Soon As Possible

Positions Available: 1

Benefits: 4% vacation pay 

Working Location: 4702 Lakelse Ave, Terrace, B.C., V8G 1R6

Job Duties:

·         Supervise and coordinate food service operations in a high-volume hotel environment, ensuring efficient service delivery across multiple service periods and shifts;

·         Oversee food preparation, portioning, and service to maintain consistent quality standards for both hotel guests and external customers;

·         Develop, implement, and continuously improve work schedules, operational procedures, and service standards to support high-volume and fast-paced service;

·          Monitor staff performance, provide training on job duties, sanitation, and safety procedures, and take corrective action when necessary to maintain compliance with company policies and health regulations;

·         Estimate, plan, and manage inventory levels, including ordering food ingredients and supplies based on occupancy levels, seasonal demand, and operational requirements;

·         Analyze and maintain records of inventory, food costs, and wastage, and recommend cost-control strategies to improve operational efficiency and profitability;

·         Act as a key point of contact between kitchen staff and senior management, including the director, by communicating operational needs, reporting performance outcomes, and proposing service improvements;

·         Participate in hiring, training, scheduling, and performance evaluation of food service staff, contributing to workforce planning and team development;

·         Resolve customer complaints and operational issues in a timely and professional manner, ensuring a high level of customer satisfaction;

·         Ensure overall compliance with company standards, food safety regulations, and quality control requirements while maintaining a clean and safe working environment.

Job Requirements:

Completion of secondary school is required;
Completion of a community college program in food service, hotel and restaurant management or a related discipline is a strong asset, but not mandatory.
Since we are looking for an experienced Food Service Supervisor, at least 3 to 5 years of direct work experience as a Food Service Supervisor is required.
Working knowledge of English is required.
 

How to Apply:

Please E-mail us your resume and cover letter to Min Soo Jung: bearcountryinn.recruit@gmail.com with the subject line: “Senior Food Service Supervisor Position at Bear Country Inn Ltd. (dba Bear Country Inn)” Please note that multiple submissions by one individual for this position will not be considered. Submissions will be reviewed and those who we believe might be a perfect addition to our team will be contacted.

Inquiries: E-mail only please.

We are committed to equity and diversity in the workplace. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.