User Support Technician
ID: #
50191937
Telereads
Posted:August 30, 2026
Expires:September 14, 2026
Description
- Location: St. Thomas , ON N5R 4P5
- Work location: On site
- Salary: $ 36.10 HOUR hourly / 32 hours per week
- Job Type: Full Time
- Starts as soon as possible
- Vacancies: 1
Languages
English
Education
- College/CEGEP
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
Personal suitability
- Accurate
- Client focus
- Initiative
- Judgement
- Organized
- Ability to multitask
- Time management
- Honesty