User Support Analyst
ID: #
50721426
Medfar Solutions Cliniques
Posted:November 12, 2026
Expires:December 4, 2026
Description
- Location: 1224 rue Stanley suite 205 Montréal , QC H3B 2S7
- Work location: Hybrid
- Salary: $ 23.51 HOUR hourly / 40 hours per week
- Job Type: Full Time
- Morning, Day, Evening
- Starts as soon as possible
- Vacancies: 2
Languages
English or French
Education
- No degree, certificate or diploma
Experience
7 months to less than 1 year
Hybrid
Work must be completed both in person and remotely.
Work setting
- Information technology
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
- Manage incidents
Supervision
- No supervision responsibility
Experience and specialization
Type of experience
- Call centre
Area of work experience
- Quality assurance or control
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Sitting
Own tools/equipment
- Internet access
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Financial benefits
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
Long term benefits
- Long-term care insurance
Other benefits
- On-site amenities
- On-site recreation and activities
- Paid time off (volunteering or personal days)
- Wellness program