Receptionist

Work setting

• Private sector
• Rural area
• Health care institution, facility or clinic

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Arrange teleconferences
• Provide directory assistance
• Relay service to persons with disabilities
• Provide customer service

Experience and specialization

Computer and technology knowledge

• Switchboard 1-25 lines
• Electronic scheduler
• Word processing software
• MS Office
• Electronic mail
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Word
• MS Windows

Additional information

Security and safety

• Criminal record check

Transportation/travel information

• Travel expenses not paid by employer
• Public transportation is available

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity

Benefits

Health benefits

• Dental plan

Other benefits

• Free parking available
• On-site housing options
• Paid time off (volunteering or personal days)
• Parking available